At www.accidentclaimslawyers.co.uk (“the Website”), operated by DM Claims (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our Website or use our services. DM Claims is authorised and regulated by the Financial Conduct Authority (FCA), number 1005543.
Information We Collect
We may collect and process the following information:
- Personal Information You Provide: This includes, but is not limited to:
- Name
- Contact details (email address, phone number, postal address)
- Details related to your claim
- Any other information you provide when filling out forms on our Website or contacting us directly.
- Automatically Collected Information:
- IP address
- Browser type and version
- Operating system
- Pages you visit and the time spent on them
- Referring website or search engine information
- Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to enhance user experience and analyse Website traffic. For more information, see our Cookie Policy.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery:
- To provide advice on claims
- To respond to inquiries and communicate with you
- Improvement and Analysis:
- To improve our Website, services, and user experience
- To analyse usage patterns and Website performance
- Legal and Compliance:
- To comply with legal and regulatory obligations
- To ensure compliance with FCA requirements
- Marketing:
- With your explicit consent, we may send you promotional material about our services. You can opt out of receiving marketing communications at any time.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Third-Party Service Providers:
- IT support and hosting providers
- Marketing and analytics partners
- Legal and Regulatory Authorities:
- To comply with legal obligations or enforce our terms and conditions
- Affiliated Partners:
- Trusted legal professionals and firms who may assist in handling your claim
Data Security
We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:
- Secure Socket Layer (SSL) encryption
- Regular security audits
- Access controls and password protection
Retention of Your Information
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Erasure: Request deletion of your personal data, subject to legal or regulatory obligations.
- Restriction: Request that we limit the processing of your data.
- Portability: Request the transfer of your data to another party.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, please contact us at [email protected].
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
DM Claims
Website: www.accidentclaimslawyers.co.uk
Email: [email protected]
